Salesforce Field Service Architect

• 5+ years of experience designing, implementing, and improving Salesforce platform solutions
• Deep hands-on experience with Salesforce Field Service, including dispatcher console, work orders, service appointments, scheduling, dispatching, territories, resources, mobile app, assets, and maintenance processes
• Strong experience with Service Cloud and a solid understanding of Salesforce platform architecture, data models, security models, automation, and deployment best practices
• Proven client-facing consulting experience in a senior consultant, technical lead, or solution architect capacity
• Strong technical foundation across Salesforce configuration, Flows, Apex, Lightning Web Components (LWC), APIs, and integration patterns
• Excellent English communication skills, both written and spoken, with the ability to lead workshops and present to stakeholders during standard Eastern Time business hours

Skills

• Salesforce Field Service
• Service Cloud
• Salesforce Flows
• Apex
• Lightning Web Components
• Salesforce Architecture
• REST/SOAP APIs
• Data Modeling